Dentrix Detect AI powered by VideaHealth
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      2. Dentrix Detect AI powered by VideaHealth

      How I get or Update Smart Image?

      This article will guide you through the steps to get or update smart image in Dentrix.

      Video Tutorial: 

      When new diagnostic images are acquired, Smart Image automatically associates them with the correct CDT codes for accurate billing, and displays them in the patient chart. Now the patient’s 2D and 3D images can be accessed without leaving Dentrix. 

      Installation

      If you do not have Smart Image installed, HS1 Support will assist in installing on each computer. 

      Upgrading

      The latest version of Smart Image is required for full functionality and features. 

      Instructions on how to upgrade: https://play.goconsensus.com/a913e6122


      https://henryscheinone.my.site.com/dentrix/s/article/95910

      Enabling

      Smart Image Panel tab must be visible in Dentrix to view AI detections. To enable

      Screenshot 2024-07-03 at 3.51.10 PM

      If Smart Image is not visible, Smart Image is not installed. Contact HS1 Support to install 

      Troubleshooting

      Issues with Images from Dexis: Smart Image Dexis Connector Does Not Load Images _ Salesforce


      Rotated Images

      Being that the office is using Dexis, one of the things we want to encourage is a bit of a workflow change.  The issue specifically is a limitation of Dexis' design.  When taking images for a template in Dexis, the images will appear with the correct orientation in Dexis. However, the rotation change does not immediately get saved to the underlying image files, which happens when Dexis is closed.  So I would encourage the office, after they have finished capturing images inside of Dexis, to first close out of Dexis before returning to the Dentrix chart.  After the progress bar finishes when closing Dexis, the rotation information should be saved into the image files, so that when Smart Image goes to load the images for the first time after acquisition, they will display with the correct orientation.

      FAQs

      https://www.dentrix.com/smartimage/faq

      Support

      For issues with VideaAI contact VideaHealth Support

      For issues with Smart Image contact Dentrix G7 AI Support 1-800-336-8749 option 1 and option 3.